Welcome to Red Pearl Couture. By using this website or purchasing our products or services, you agree to the following terms and conditions. Please read them carefully before engaging with our brand online or in person.

1. Use of Website

• All content on https://redpearlcoutureau.com, including images, text, and designs, is the property of Red Pearl Couture and may not be copied, reproduced, or redistributed without written permission.

• Misuse of this website may result in restricted access or legal action.

2. Orders & Custom Gowns

• Custom gown production begins only after contract signing, deposit payment, and design approval.

• Lead times for custom gowns range from 3–6 months, depending on complexity. Rush options may be available for an additional fee.

• Deposits are non-refundable, as materials and labor are immediately allocated to your order.

• Clients are responsible for attending scheduled fittings and providing accurate measurements.

3. Cancellations & Refunds

• Due to the custom nature of our gowns, all sales are final.

• Cancellations made after fabric sourcing or pattern development has begun will forfeit the deposit.

• Semi-custom or off-the-rack gowns may be eligible for partial refunds only if unworn and unaltered, within 7 days of delivery.

4. Fittings & Alterations

• Alterations are included for custom gowns within the agreed scope. Additional tailoring outside of scope (e.g., weight change adjustments) may incur extra charges.

• Final fitting sign-off indicates your approval of fit, design, and condition.

5. Intellectual Property

Custom designs remain the intellectual property of Red Pearl Couture. We do not replicate third-party designs or logos.

6. Limitation of Liability

We are not liable for damages, delays, or dissatisfaction caused by incorrect measurements provided by the client, event rescheduling, third-party shipping delays, or force majeure events.